Shipping & Returns


               

Current Shipping Methods are as follows:

In Australia

Australia Post: Australia Post will deliver to anywhere in australia within 4-6 working days.

Australia Express Post: Express Post Satchels for next business day delivery of items up to 3kg in weight (providing they fit in the 3kg satchel of course) and also if the place of posting and destination are within the Next Business Day Delivery Network

International

Airmail: Air mail delivers to most countries around the world. Delivery is fast and reliable with articles leaving direct for most destinations after sorting at one of our major Australian centres. Generally 3 - 10 business days depending on destination.

Express International: International Express Post parcels arrive faster than standard airmail and basic online tracking is available to most countries. Express post international is still subject to each products processing time, it simply arrives faster after dispatch.

 

Delivery Times

Delivery times are a guide only and while generally accurate, they may can vary considerably due to public holidays, transport difficulties, customs inspections, remoteness of destination etc. Australia Post can only estimate overseas times to country of destination. Postal services and remoteness of destinations within the destination country may vary delivery times.

 

Processing Orders

Every effort will be made, to dispatch your order within 1 working day from receipt of payment. On occasions when we are away from home, slight delays in dispatch may be experienced. In such instances, every effort will be made to advise you accordingly.

 

Shipping Costs

Costs are determined from our shipping calculator, which ensures you only pay for the costs we incur for delivering your order through the chosen shipping carrier. These costs are determined by taking into account your orders:-
  •   Delivery Address;
  •   Weight; and
  •   Shipping Method.

All government duties and taxes applicable in your country and payable on receipt of the goods are the customers responsibility.

If you are getting the following error

"There were problems getting a shipping quote. Please verify the delivery and product information and try again.
If this does not resolve the issue, please call in to complete your order."

Please recheck that you have set your country and entered the correct post code, if you still continue to get errors, please contact us.